Introduction

At Kisa Kasi Co, we believe that trust is the foundation of every good community. Protecting your privacy is part of how we care for our members and create a welcoming coworking environment where everyone feels safe and supported.

This Privacy Policy explains what information we collect, how we use it, and how you can stay in control of your personal details. By visiting our website, joining our coworking space, or taking part in our programs, you agree to this policy.


Information We Collect

We only collect the information we need to provide a smooth and supportive experience for you. This may include:

• Basic details: Your name, email address, telephone number, mailing or street address, and information about your business or organisation.

• Membership and payment information: Your coworking plan, booking details, payment history, and credit card or other payment information processed securely through Stripe.

• Social media information: Any details you share with us on platforms such as Instagram, Facebook, or LinkedIn.

• Age and date of birth: When relevant for certain programs, events, or membership requirements.

• Communications and feedback: Messages, forms, surveys, questionnaires, or other information you provide to help us improve our services and community offerings.

• Photos, videos, and media: Images or videos captured during community events for community stories, marketing, or promotions.

• Device and website information: Your device type, IP address, geo-location information (if provided), page view statistics, advertising data, and standard web log information. This helps us improve our website and online services.

• Information about third parties: For example, details you provide when registering guests, collaborators, or colleagues for events or services.

• Other information: Any additional information you provide to us via our website, social media, email, or in person, or as otherwise required.

We collect this information to help our community function well and to improve the services we offer.


How We Collect Your Information

We collect personal information in a few simple ways:

• When you fill out a form or sign up for a coworking membership.

• When you contact us by email, phone, or social media.

• When you attend our coworking space, meetings, or events.

• When you visit our website, which may use cookies or analytics tools to understand how people use it.

We do not collect unnecessary details and only gather what we need to provide our services and maintain our community standards.


How We Use Your Information

Your information helps us run a safe, enjoyable, and connected coworking environment. We may use it to:

• Set up and manage your membership or bookings.

• Process payments and send invoices or receipts.

• Share news, updates, and event invitations if you have chosen to receive them.

• Maintain safety and security in the coworking space.

• Improve our services and understand how to better support our members.

We do not sell or trade your personal information. If we share it, we only do so with trusted service providers who help us operate, such as payment processors or booking platforms, and they are required to keep your data confidential.


Links to Other Websites

Our website and emails may include links to other websites or community partners. Those sites have their own privacy policies, and we are not responsible for how they handle your information. We encourage you to review their policies before sharing any personal details.


Managing Your Information

We want you to feel in control of the information you share with us. If you would like to see what personal information we hold or need to update something, just let us know.

Please include your name and contact information when you get in touch. We may ask for verification to make sure we’re sharing information safely. In some cases, we might not be able to provide all of your information, and we will explain why if that happens.

We will handle your request promptly and carefully, keeping your information secure and accurate.


Updates to This Policy

From time to time, we may update this Privacy Policy to reflect changes in our services or the way we handle information. Any updates will be published on our website with the latest version date shown at the top of the page.


Contact Us

If you have any questions, feedback, or concerns about how we handle personal information, please contact us.

Kisa Kasi Co:

hello@kisakasi.com
0401 120 995

2 Mint Street
East Victoria Park 6101

We value your trust and will always do our best to handle your information with care and transparency.